Privacy Policy

Your privacy matters to Lotus Lactation. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our in-home or virtual lactation support services.

By using this website, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide

We collect personal details when you:

• Fill out a contact or consultation request form
• Contact us by phone, email, or text
• Request information about lactation support
• Use interactive features on our website

This may include:

• Your name
• Email address
• Phone number
• Home address or service location
• Messages or information you share with us

Information Collected Automatically

When you browse our website, we may automatically collect:

• IP address
• Browser and device type
• Pages visited and time spent on the site
• How you found our site
• Approximate city or region

We may use cookies, analytics, and similar tools to gather and review this data.

2. How We Use Your Information

Your information may be used to:

• Respond to your questions and provide service information
• Schedule appointments or consultations
• Improve website performance and user experience
• Send service-related updates
• Support customer service and coordinate care
• Maintain website security and prevent misuse

We do not sell your personal information. For questions about how your information is used, contact us at
megan@lactationpdx.com.

3. Sharing Your Information

Your information may be shared with trusted third parties, including:

• Website hosting providers
• Email or customer management services
• Analytics providers
• Service partners or contractors who help support care

These partners are required to keep your information secure and use it only to support our services and operations.

We do not sell, rent, or trade your personal information.

4. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Support website functionality
• Analyze website traffic and usage patterns
• Improve your experience on our site

You can manage cookies through your browser settings. Disabling cookies may affect some website features.

5. Data Security

We use reasonable safeguards to protect your information from:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

No online system is completely secure, but we take steps to help protect your information.

6. Your Choices & Rights

You may request to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, contact us at
megan@lactationpdx.com.

7. Links to Third-Party Websites

Our website may link to external sites. We are not responsible for the privacy practices, content, or security of those third-party websites.

8. Changes to This Privacy Policy

We may update this policy as needed. Changes will be posted on this page. Continued use of the website means you accept the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: megan@lactationpdx.com